Frequently Asked Questions

Based on over 1,500 customer surveys, our success rate is around 99.7% of clients landing 4 interviews for every 10 job applications they submit using our optimized documents.

The Job Helpers provides a professional resume writing service, and all its services, accomplished in concurrence with clients, are complete and final with no refunds. We offer multiple drafts, revisions, and reraising support. If you do not get interviews after applying for 10 open positions you are qualified for, we will rework your documents for free up to 5 times per month.

We hire the best writers in the industry, including industry-specific working professionals and writers with over 20 years of experience as recruiters. Some of our writers have written over 10,000 resumes. Your writer is selected based on your industry background to match your unique career goals.

The turnaround time to create content for a resume is 5 to 7 business days. Once you complete your discovery interview with a career management coach, our team begins research, checks applicant tracking system keywords, and delivers the first draft within this window. Revisions are completed promptly thereafter.

Our standard professional resume contains the following optimized sections: (1) Summary outlining career aspirations and accomplishments; (2) Areas of Expertise detailing hard and soft skills for recruiter checklists; (3) Career Highlights focusing on 5 to 6 key impact moments; (4) Professional Experience in reverse chronological order; (5) Education; and (6) Licenses and Certifications if applicable.

We use professional dictionaries, MS Word check tools, and Grammarly when proofreading. Additionally, our quality assurance team cross-checks all original details provided by the client with the new draft to make sure all timeline histories and certifications are represented accurately.

During an ATS check, we research open positions based on the job titles you are interested in. We identify missing keywords, match parameters, and adjust the resume structure to achieve an ATS match rate of over 80%, helping you bypass automated HR blocks.

The STAR (Situation, Task, Action, and Result) technique is a storytelling framework. Hiring managers use this method to critique candidates. Our writers convert your bullet points to include STAR-based metrics, adding specific deliverables, timelines, and measurable outcomes.

Every client subscribing to our resume writing services receives a 30 to 45 minute discovery interview with a career management coach. This recorded session identifies personal goals, reviews your career history, and builds a customized strategy based on salary expectations and target locations.

We optimize your profile to place you on the first page of recruiter searches. We analyze the top 50 candidates in your market using LinkedIn searches, incorporate target keywords, build headline/about sections, and train you on SEO configurations to boost your profile visibility.

We conduct a one-hour video-recorded session consisting of behavioral and hypothetical questions. The coach conducts a 45-minute structured interview followed by a 15-minute feedback loop. You will review body language, speech speed, nervousness indicators, and answer quality.

Yes, we coach you on how to successfully negotiate your salary. During our session, we help you understand factors offsetting salary packages, practice difficult conversations, research market ranges, and establish selling points to present to employers.

We guarantee that you will land 4 interviews for every 10 job submissions targeting positions that align with your experience level, certification prerequisites, and geographical location. If you do not, we redo your documents for free up to 5 times per month until successfully employed. To qualify, you must submit 10 rejection or application confirmation emails within 60 days of receiving your final copies.

Our guarantee includes all formal engagements initiated by a potential employer, such as in-person meetings, video calls, phone screenings, preliminary recruiter evaluations, or structured assessments.